Company Standards

Our Commitment is to Quality

History

Our Company was founded in 1980 by Al & Steve Jones and has experienced steady growth through quality service and satisfied customer referrals. Our goal is to provide you with the highest levels of professionalism and quality while we are at your home. These items are an important part of our business.

Back Ground Checks

All employees are required to submit fingerprints for a background check with the Department of Justice and the FBI.

Drug Screening

All employees are drug tested prior to hiring and are subject to random testing.

Licensed by the Structural Pest Control Board

The Board is a division of the Department of Consumer Affairs. The Board regulates testing, licensing and also handles consumer complaints. Our company maintains a spotless record of compliance.

Licensed by California Department of Pesticide Regulation

Our Company is licensed and registered with the Department of Pesticide Regulation and utilizes their resources to stay current on all methods of pest control procedures.

Field Representative or Applicator Licensing

All employees undergo complete training and testing in order to obtain their state license to legally apply pesticides.

Continuing Education Classes

All employees attend continuing education classes through out the year to stay current on the latest developments in rules, regulations and pesticide products available. All licensed employees are mandated to attend continuing education classes and our staff exceeds the State minimums for license renewal. Education classes may cover the biology of insects and rodents, regulatory updates and new materials. These classes are conducted by leading industry professionals.

Monthly Safety Meetings

All employees attend monthly meetings to review safety procedures, truck and equipment inspections plus review seasonal pest problems and treatment methods.

Regular Inspections by County Agricultural Department

Our business office and all vehicles are inspected annually by a representative of the County Agricultural Department for verification of compliance with all laws and regulations. Our service technicians are subject to field inspections at anytime by a County Inspector for verification of safety procedures and safe handling of pesticide products.

Quality Control

All technicians are regularly accompanied by their Field Supervisor for ride along observation of treatment methods and quality of service. Random checks of customer’s homes are done for quality control of service technician procedures.

Insurance

Our firm carries General Liability Insurance, Worker’s Compensation Insurance along with a Security Bond.

Membership in the Better Business Bureau

We are a member in good standing and consumers can review our company record for verification of our history of customer satisfaction through this agency.

Membership in local Chamber of Commerce

Additional information about our company and links to the organizations listed above can be found on our Resources web page. We welcome any questions you might have regarding the service you have asked us to perform at your home. We take pride in providing you with a quality pest control program that sets us apart from our competitors.